Spendolini, Michael J. <br/><br/>
The benchmarking book / Michael J. Spendolini. 

 - Barcelona, España : Norma, 1994. 
 - 207 p. 
<br/><br/><label>ISBN: </label>958-04-2746-1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administración de calidad total. 2. American Management Association.
<br/><br/><label>LC Class. No.: </label>HD62.15 S64